Privacy Policy

Hello Society
A Product of Omspire Technology Pvt. Ltd.

Last Updated: July 2026

Hello Society is a residential society management application developed by Omspire Technology Pvt. Ltd. This Privacy Policy explains how we collect, use, protect and disclose your information.

1. Information We Collect

• Resident details including name, flat number, phone, email and profile photo.
• Family member details.
• Visitor information including name, mobile number, purpose, entry/exit records and visitor photo.
• Vehicle information and vehicle photographs.
• Complaint, maintenance and amenity booking records.
• Device information and Firebase notification token.

2. How We Use Information

• Visitor management
• Resident management
• Security operations
• Complaint handling
• Maintenance management
• Community notices and emergency alerts
• Improve application security and performance

3. Information Sharing

We do not sell personal information. Information may be shared with authorized society administrators, security personnel, cloud service providers, notification providers, future payment providers such as Razorpay, and government authorities where legally required.

4. Permissions

• Camera
• Photos/Storage
• Internet
• Notifications

5. Photos

Resident, visitor and vehicle photographs are collected for identification and security purposes. Future versions may support document uploads such as Aadhaar, PAN or rental agreements.

6. Push Notifications

Firebase Cloud Messaging is used to send visitor approvals, maintenance reminders, notices and emergency alerts.

7. Security

• HTTPS encryption
• Secure authentication
• Role-based access
• Restricted data access
• Regular backups

8. Your Rights

You may request correction or deletion of your information where legally permitted.

9. Contact Us

10. Governing Law

This Privacy Policy is governed by the laws of India.

By using Hello Society you agree to this Privacy Policy.